Cookie Law

This site uses cookies to improve your experience. They are safe and secure and never contain sensitive information. For more information click here.

This site uses session-based and third party Google Analytics cookies to store information on your computer. Session-based cookies in order to allow the smooth running of user's sessions. We also use cookies to measure site performance and understand what parts of the site visitors go to. The Google Analytics cookies do not collect personal data. To view Google Analytics privacy policy see here To opt out of Google Analytics go here

The "Help" menu in the toolbar of most web browsers will tell you how to change your browser's cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Disabling cookies can reduce the site's functionality.

Know Which Date you need a Tour?
Then why not use our Calendar and Availability Checker - Click Here

Frequently Asked Questions

Q: How do I book?
A: The best way to book your sightseeing tour is online at Alternatively, you can book via a local Tourist Information Office or at a selection of South Wales' leading hotels.

Q: How do I make payment?
A: You can pay for your sightseeing tour on our website via PayPal. ( You do not need your own Paypal account to book )

Q: How soon can I book?
A: You can book up to 12 months in advance. Choose tour, click Book Now, Make Payment!

Q: Do you cater for the less abled passenger?
A: Yes. Walking Canes/Wheelchairs are available on request. Tell us your requirements when booking and we will do our best to help.

Q: Are your tours suitable for children?
A: Our tours are suitable for children aged 8 and upwards. Children of all ages are accepted on our Private Tours.

Q: What do I get for my money?
A: Transport with Convenient collection/return points, Driver/Guide and the Wonders of Wales. Refreshments & Admission charges are not included.

Q: Can I make a group booking?
A: Yes but please enquire before you book as you may qualify for a price discount.

Q: Do you cater for the single traveller ?

A: Yes, we welcome the single traveller as much as the group traveller, however  our scheduled tours are subject to a minimum of 2 people per tour. * Not applicable to Private Tours   

Q: Can we request a collection from our accommodation?
A: All our tours depart from a convenient location in Cardiff City Centre. If you require a different collection point you need our Private Tour service. See our website for more details.

Q: Where do I join the tour?
A: All our tours depart from outside the front of Milk & Sugar in Cardiff City Centre. Please see website for details & map. *Please note we are not partnered or affiliated with the Milk & Sugar in any way.

Q: Can I bring my luggage?
A: Hand luggage only is acceptable unless you have booked a Private Tour.

Q: Am I expected to tip the driver?
A: This is a decision for yourself, acknowledgement of a satisfied customer is always appreciated.

Q: What are your office hours?
A: Our office hours are Mon - Fri, 10am - 4pm. If we are not available please leave us a message with your contact details and we aim to respond to you within 24 hours.

Q: I have a different question can you help?
A: Yes, of course we can. Don't hesitate to conatct using our enquiry form here. We aim to respond to you within 24 hours.

BOOKING ENQUIRY I would like to make a Private Tour/Group Booking Enquiry